AutoMatechly Configuration Guide

Welcome to AutoMatechly, the all-in-one automation platform designed to streamline your business operations, improve client acquisition, enhance engagement, and boost your ROI. This guide provides a step-by-step configuration process for every feature of AutoMatechly, from CRM to SMS, bots, social media, and more. Whether you're in real estate, health and wellness, e-commerce, or any other industry, AutoMatechly can optimize your workflow.

Table of Contents

1. Getting Started with AutoMatechly

  • Creating an Account

  • Setting Up Your Business Profile

  • Connecting Email, SMS, and Social Media Accounts

2. Setting Up the CRM for Client Management

  • Creating a New Pipeline

  • Adding Custom Fields

  • Segmenting Clients with Tags

  • Automating Client Journeys

3. Lead Generation and Funnels

  • Creating Lead Capture Funnels

  • Building Landing Pages

  • Integrating Lead Forms & CTAs

  • Automating Lead Nurturing & Follow-Ups

4. Automating Email and SMS Campaigns

  • Creating Email Sequences

  • Setting Up SMS Campaigns

  • A/B Testing Campaigns

5. Bot Automation and Interaction

  • Creating Bots for Client Interaction

  • Setting Up Automated Responses

  • Using Bots for Lead Qualification

6. Appointment Scheduling and Reminders

  • Setting Up Online Booking

  • Group Classes and Event Registration

  • Automated Appointment Reminders

7. Sales Automation for Products & Services

  • Setting Up Upsell & Cross-sell Campaigns

  • Automating Discounts & Promotions

  • Creating Product/Service Packages

8. Client Engagement & Retention

  • Personalized Messaging

  • Loyalty Programs

  • Wellness Programs and Challenges

  • Regular Follow-ups and Check-ins

9. Reputation Management & Reviews

  • Automating Review Requests

  • Managing and Responding to Reviews

  • Displaying Testimonials on Your Site

10. Analytics & Reporting

  • Tracking Campaign Performance

  • Client Retention Analysis

  • Sales & Revenue Reporting

  • Goal and Conversion Tracking

11. Advanced Features & Integrations

  • Connecting Third-Party Apps (Zapier, etc.)

  • API Integration

  • Social Media Automation

1. Getting Started with AutoMatechly

Creating an Account

  • Go to the AutoMatechly website and click on Sign Up.

  • Enter your email, business name, and password to create an account.

  • Log in to the platform after successful registration.

Setting Up Your Business Profile

  • Navigate to Settings > Business Profile.

  • Fill in your business name, address, contact information, and time zone.

  • Upload your logo and define your brand colors for a customized look.

  • Set up your payment gateways for services and products.

Connecting Your Email, SMS, and Social Media Accounts

  • Email: Go to Settings > Email and connect an SMTP provider (like Gmail, SendGrid, etc.) to send automated emails.

  • SMS: Go to Settings > SMS and integrate your SMS gateway provider (Twilio, Nexmo, etc.) for automated SMS campaigns.

  • Social Media: Under Settings > Social Accounts, connect your Facebook, Instagram, Twitter, and other platforms to automate social media posting, lead tracking, and ad integration.

2. Setting Up the CRM for Client Management

Creating a New Pipeline

  • Go to CRM > Pipelines.

  • Click Add Pipeline and name it (e.g., Client Onboarding, Sales Funnel).

  • Define stages such as Lead, Consultation Booked, In Progress, Completed, and Follow-up.

  • Customize each pipeline stage to reflect your workflow.

Adding Custom Fields

  • Go to Settings > Custom Fields and create custom fields for Client Health Goals, Membership Type, Preferred Contact Method, etc.

  • These fields will help you capture personalized client information.

Segmenting Clients with Tags

  • Go to CRM > Clients and select a client.

  • Use tags like VIP, Repeat Client, Potential Lead, or Inactive to categorize clients.

  • Use these tags to create custom automations and tailor communication.

Automating Client Journeys

  • Navigate to Automations and create a New Journey.

  • Set up email, SMS, and task reminders based on a client’s stage (e.g., Welcome Email, Session Follow-up, Re-engagement Reminder).

  • Personalize each journey based on client goals or preferences (e.g., Fitness Journey, Diet Plan, Consultation Follow-Up).

3. Lead Generation and Funnels

Creating Lead Capture Funnels

  • Go to Funnels > Create New Funnel.

  • Choose from predefined funnel types such as Lead Magnet Funnel, Sales Funnel, or Consultation Funnel.

  • Customize your funnel steps (e.g., Landing Page > Form Submission > Thank You Page).

  • Add Lead Capture Forms to gather information like name, email, phone number, and interests.

Building Landing Pages

  • Go to Funnels > Landing Pages.

  • Create a new landing page with a drag-and-drop editor. You can add:

    - Text, images, forms, CTAs, testimonials, etc.

    - Make sure the page is responsive for mobile devices.

  • Use SEO settings to optimize the landing page for search engines.

Integrating Lead Forms & CTAs

  • Under Funnels > Forms, create custom forms for collecting leads.

  • Add Call-to-Action (CTA) buttons to your landing pages and direct users to book an appointment or download a free offer.

  • Configure form triggers (e.g., when the form is submitted, the lead receives an automated email).

Automating Lead Nurturing & Follow-Ups

  • Create Automated Sequences that send a series of nurturing emails or SMS messages to your leads after they submit their details.

  • Set up Follow-up Automations for non-responding leads (e.g., send a reminder email 3 days later).

4. Automating Email and SMS Campaigns

Creating Email Sequences

  • Go to Automations > Email Sequences and click Create New Sequence.

  • Add a series of emails, each with a specific time delay between them (e.g., Welcome Email, Free Offer, Reminder).

  • Use Email Templates for fast campaign creation. Customize subject lines, content, and personalization fields.

Setting Up SMS Campaigns

  • Navigate to Automations > SMS Campaigns.

  • Set up automated SMS sequences (e.g., Appointment Reminders, Special Offers, Booking Confirmation).

  • Use SMS templates to create reusable messages for frequent campaigns.

A/B Testing Campaigns

  • Create multiple variations of your email or SMS campaigns (e.g., different subject lines or offers).

  • Test them with a small segment of your audience and analyze which performs better.

  • AutoMatechly will send the winning variation to the rest of your list.

5. Bot Automation and Interaction

Creating Bots for Client Interaction

  • Navigate to Bots > Create New Bot.

  • Design conversation flows using AutoMatechly’s drag-and-drop Bot Builder.

  • Use bots to qualify leads, book appointments, and answer common questions.

  • Bots can be deployed on your website, landing pages, or through Facebook Messenger.

Setting Up Automated Responses

  • Use Bot Triggers to respond to leads who visit your website, submit a form, or engage on social media.

  • Set automated responses that guide leads through the funnel (e.g., “Thanks for your interest! Here's a link to book your consultation”).

Using Bots for Lead Qualification

  • Create a Qualification Bot that asks targeted questions like:

    - What service are you interested in?

    - What is your budget or goal?

    - When would you like to schedule your consultation?

  • Based on answers, the bot can qualify leads and send them to the appropriate pipeline stage.

6. Appointment Scheduling and Reminders

Setting Up Online Booking

  • Go to Appointments > Create New Service

  • Define your service (e.g., Consultation, Training Session, Product Demo).

  • Set your availability and booking limits.

  • Share the booking link via email, SMS, or social media for easy client scheduling.

Group Classes and Event Registration

  • Set up Group Classes and allow clients to book spots online.

  • Create Event Pages for seminars, workshops, or group sessions and set automated reminders and follow-ups.

Automated Appointment Reminders

  • Go to

Automations > Appointment Reminders.

  • Create automated reminder sequences for appointments via Email or SMS (e.g., Reminder: Your Yoga Class is Tomorrow at 10 AM).

  • Set reminders to go out 24 hours before the session or 1 hour before for last-minute confirmations.

7. Sales Automation for Products & Services

Setting Up Upsell & Cross-sell Campaigns

  • After a client books a service or completes a purchase, set up a Follow-Up Campaign to offer complementary products (e.g., Upsell Fitness Gear, Cross-sell Nutrition Plans).

  • Automate the sending of Discount Codes or Special Offers to boost sales.

Automating Discounts & Promotions

  • Create Time-sensitive Offers (e.g., 50% off your first session, Buy 1 Get 1 Free) that are automatically sent via email/SMS to new clients or repeat customers.

Creating Product/Service Packages

  • Design and offer Discounted Packages (e.g., 10 Sessions for the Price of 8).

  • Use AutoMatechly's funnels and workflows to drive sales of these packages with automated follow-ups.

8. Client Engagement & Retention

Personalized Messaging

  • Set up Birthday or Anniversary Messages to show appreciation (e.g., “Happy Birthday! Here’s a special gift for you”).

  • Use Client Re-engagement campaigns for clients who haven’t booked in a while.

Loyalty Programs

  • Implement a Loyalty Program where clients earn points for purchases or visits.

  • Use Automated Points Tracking and send clients updates on their reward status.

Wellness Programs and Challenges

  • Create 30-Day Fitness Challenges, Diet Programs, or Health Challenges.

  • Automate the delivery of reminders, motivational messages, and progress updates.

Regular Follow-ups and Check-ins

  • Set up automated emails and SMS reminders for regular follow-ups (e.g., Session Reminder, Weekly Check-In).

9. Reputation Management & Reviews

Automating Review Requests

  • Go to Automations > Review Requests and set up a post-session review request.

  • Configure the Review Request Workflow to ask clients for feedback and leave reviews on Google, Facebook, or Yelp.

Managing and Responding to Reviews

  • Use Review Management Tools to monitor feedback and respond to client reviews.

  • Set up Automated Responses to thank clients for positive reviews and handle any negative reviews proactively.

Displaying Testimonials

  • Collect positive client testimonials and feature them on your website, landing pages, and social media.

  • Create automated campaigns to highlight client success stories.

10. Analytics & Reporting

Tracking Campaign Performance

  • Use Campaign Analytics to monitor open rates, click-through rates, and conversions from your email and SMS campaigns.

  • Identify the best-performing campaigns and refine your strategies based on this data.

Client Retention Analysis

  • Set up Client Retention Reports to identify trends in repeat business.

  • Use this data to adjust client nurturing strategies and improve retention.

Sales & Revenue Reporting

  • Go to Reports > Sales and track performance by service, campaign, or promotion.

  • Use this data to adjust your pricing, service offerings, and marketing tactics.

11. Advanced Features & Integrations

Connecting Third-Party Apps (Zapier, etc.)

  • Go to Settings > Integrations and connect third-party apps like Zapier, QuickBooks, or Mailchimp.

  • Set up Triggers and Actions to automate processes across apps.

API Integration

  • Use API access to integrate AutoMatechly with your custom systems.

  • Contact our support team for detailed instructions on API use and setup.etailed instructions on API use and setup.

Social Media Automation

  • Automate social media posts to your Facebook, Instagram, and Twitter.

  • Use social media listening tools to monitor client feedback and engagement.

  • Run Facebook/Instagram Ads directly from AutoMatechly and track lead performance.

Conclusion

This comprehensive guide covers every feature and function of AutoMatechly, providing you with the tools to optimize your business workflows. With this automation platform, you can focus more on growing your business while AutoMatechly handles the repetitive tasks like client management, lead generation, communications, and much more.

For any questions or support, please contact us at +1 732 585 9016. We’re here to help you succeed!

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